Afternoon Shift Supervisor

Employment Type : Permanent
Salary : 67500
Location :
Reference : AH40805
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Afternoon Shift Supervisor 

Working with our client, a long-time entity in the housing market in the downtown Toronto  area, we are hiring an Afternoon Shift Supervisor to work from Monday to Friday from 3pm – 11pm, providing support for the 24-hour housing program, located within the organization and  adhere to the mission statement and policies and procedures of their organization.  

Benefits of the role: 

  • $67,500 per year  
  • Comprehensive Health and Dental Benefits Package 
  • Positive working environment, with management who care about living in harmony and  making a positive difference to the environment and communities in which we live and work 
  • Working in a role that is critical to the well-functioning, efficiency of the company 


  • Supervise a unionized workforce within the context of the Collective Agreement.  
  • Provide case management expertise and support to the Community Housing Workers on  site  
  • Prioritize and assign shift responsibilities and duties to team members  
  • Ensure the safety of the tenants and the building through access control, overseeing guests,  and regular monitoring of life safety systems  
  • Intervene in crises, de-escalate conflicts and respond to tenant emergencies, including  overdoses and the administration of Naloxone or oxygen  
  • Ensure adherence to Homes First Harm reduction policies  
  • Liaise with Property Management and file work orders when necessary for repairs  
  • Ensure effective communications with other departments within Homes First Society as well  as with external agencies  
  • Manage employee performance and perform necessary administrative duties such as  timekeeping, performance reviews, etc.  
  • Ensure that all documentation is completed to agency standards  
  • Assist when necessary in preparing applications to the Landlord and Tenant Board  
  • Be able to work occasional weekends and/or evenings, when required  
  • Be able to fulfill any element of the Community Housing Worker job description on an as  needed basis  
  • Be willing and able to carry 24-hour emergency pager on rotation  
  • Other responsibilities, as required  


  • Post-secondary education in related field or equivalent in education and experience  
  • At least 5 years’ experience working with people who are homeless, under-housed and  dealing with addictions and mental illness  
  • Demonstrated experience performing case management functions and ability to effectively  prioritize work in a fast-paced environment  
  • Ability to work effectively in a collaborative team environment  
  • Excellent communication, organization and time management skills  
  • Supervisory experience in a unionized setting an asset  
  • Knowledge of relevant laws, standards and guidelines; including the Residential Tenancies Act  
  • Knowledge of resources and services available in the community  
  • Excellent interpersonal, conflict resolution and organization skills  
  • Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset  
  • The successful candidate will be required to work where smoking is present.  
  • Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the  Homelessness Sector considered an asset 

If you are interested, please apply through the link provided for the attention of Anthony Hutson or call him on 647-268-7384.
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided,
Please submit your updated CV in Word Format.
If you are living in Canada and hold a valid work permit, we would love to hear from you. If however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne is proud to be an Equal Opportunity Employer



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