Description:

Overnight Shelter Supervisor 

Working with our client, a long-time entity in the housing market in the downtown Toronto  area, we are hiring looking an Overnight Shelter Supervisor for a one-year contract, to provide  technological support to all housing locations within the organization and adhere to the mission  statement and policies and procedures of their organization.  

Benefits of the role: 

• $70,100 per year  
• Comprehensive Health and Dental Benefits Package 
• Positive working environment, with management who care about living in harmony and  making a positive difference to the environment and communities in which we live and work 
• Working in a role that is critical to the well-functioning, efficiency of the company 

Responsibilities:  

• Supervise a unionized workforce within the context of the Collective Agreement. 
• Provide case management expertise and support to Shelter Staff  
• Provide brief crisis counseling, information and referrals for applicants who cannot be placed immediately 
• Develop and implement programs focused on the optimization and continuous  improvement of the performances and practices 
• Manage employee performance and perform necessary administrative duties such as  vacation planning, timekeeping, performance reviews, etc. 
• Implement and maintain a system for collecting relevant statistics needed for evaluations  report and funding proposals  
• Manage city operated database, case management system and billing system 
• Ensure effective communications with other departments within Homes First Society as well  as with external agencies  
• Prioritize and assign shift responsibilities and duties to team members 
• Develop individualized case plans with designated participants and help participants achieve  their goals  
• Ensure that all documentation is completed to agency standards 
• Be able to work occasional weekends and/or evenings, when required 
• Be able to fulfill any element of Shelter Staff job description on an as needed basis 
• Be willing and able to carry 24 hour emergency pager on rotation 
• Working in an environment where there may be smoke is required. 
• Other responsibilities, as required  

Qualifications:  

• Post-secondary education in related field or equivalent in education and experience 
• At least 5 years’ experience working with people who are homeless, under-housed and  dealing with addictions and mental illness 
• Demonstrated experience performing assessment, advocacy, referral and case management functions and ability to effectively prioritize work in a fast paced environment  
• Ability to work effectively in a collaborative team environment 
• Excellent communication, organization and time management skills 
• Supervisory experience in a unionized setting an asset 
• Knowledge of relevant laws, standards and guidelines; including the Ontario Landlord and  Tenant Act and Residential Tenancies Act 
• Knowledge of resources and services available in the community 
• Excellent interpersonal, conflict resolution and organization skills 
• Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset 
• The successful candidate will be required to work where smoking is present.

If you are interested, please apply through the link provided for the attention of Anthony Hutson anthony.hutson@osbornerecruitment.ca or call him on 647-268-7384.
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided,
Please submit your updated CV in Word Format.
If you are living in Canada and hold a valid work permit, we would love to hear from you. If however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne is proud to be an Equal Opportunity Employer

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