Body Shop Estimator

Employment Type : Permanent
Salary : 80000
Location :
Reference : AH31388
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Description:

Body Shop Estimator Job Ad

Our Client, one of Canada's Top 50 managed companies and a leader in Ontario Automotive Service and Sales, have been growing steadily and are looking for a qualified Body Shop Estimator to join their Brampton dealership in a Permanent capacity. The ideal Candidate will have the opportunity to work on a wide variety of Japanese vehicles.

Benefits of the role:

  • Competitive compensation
  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities?!

Responsibilities:

  • Document customer information and vehicle serial numbers into the computer system.
  • Inspect vehicles for damages that are brought in for repairs.
  • Obtain all insurance information.
  • Request supplementary labour revenue from customers or appraisers.
  • Evaluate and check for necessity and cost of repairs.
  • Utilize customer response, visual inspection, road tests and mechanical testing devices to determine automobile repair needs.
  • Estimate and list repair and labour costs in a comprehensible order.
  • Assess the extent of auto body damage through inspections.
  • Effectively manage multiple repairs simultaneously.
  • Estimate and furnish repair and labor costs and calculate overall customer payment.
  • Collect insurance estimates after reviewing the extent of auto damage and resolve replacement and repair requirements.
  • Draft work orders consisting of required repair services after approvals and enter the order into the work management system.
  • Establish good customer relations by providing estimates and timelines and obtaining relevant customer information and handling customer queries effectively.
  • Record and maintain repair details in auto body shop records.
  • Upgrade job information through manufacturer publications and educational opportunities.
  • Accept ownership to achieve challenging requests proactively and explore means to create job value thereby enhancing auto body shop reputation.
  • Prepare damage reports and obtain relevant signatures and authorizations.
  • Review vehicle and final bills as a part of the intrinsic quality check process.
  • Ability to work in adherence to company safety standards at all times.
  • Comply with all company policies, standards and procedures.
  • Other duties as required by management.

Qualifications:

  • High School Diploma or GED is required.
  • 1-2 years experience in Automotive Estimating is required.
  • Fluency in EClaims, Mitchell and Audatex systems preferred.
  • Ability to multitask in a fast-paced environment.
  • Ability to navigate and utilize computers at an advanced level.
  • Excellent computer and communication skills.
  • Demonstrated commitment and willingness to learn and succeed.
  • Must have valid Class ‘G’ Ontario driver's license and clean drivers abstract.
  • Must have knowledge in manufacturer's’ repairs and refining processes.
  • Ability to read and comprehend instructions and information.
  • Must be team oriented, hardworking with a positive attitude.
  • Basic knowledge of mechanical repairs and terminology.
  • Strong customer service and troubleshooting skills.
  • Ability to exhibit professionalism with a positive attitude under pressure.
  • Strong attention to detail.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Proven data entry, data editing and typing skills.
  • Experience in all aspects of customer service and people management.
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions as required.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Able to effectively communicate both verbally and in writing.
  • Strong work ethic and positive team attitude.
  • Ability to read and comprehend instructions and information.
  • Ability to work flexible hours and work around a changing schedule.
If you are interested and want a confidential conversation, please apply through the link provided for the attention of Anthony Hutson anthony.hutson@osbornerecruitment.ca or call 647 268 7384.

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.

#INDHUTSON

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